If you build it, they will come – Or will they?
No matter how much time you spend designing the perfect booth (or salon, store, retail set-up, etc.), your efforts count for nothing if you don’t have an efficient, well-trained staff to go with it. At the very least, you must practice the basics: Be polite and treat customers with respect. But fair warning, these are not enough to stand out in a sea of competition. Your customers want more than that – They want experiences they can’t get anywhere else and an interaction that’s still on their minds long after they leave the show floor.
Click the image to head over to Modern Salon & read our 5 tips for customer service on the show floor!
